Privacy Policy

Last updated: September 2026

Information We Collect

When you create an account, we collect your email address and a securely hashed password. When you add a property, we collect the name you give it and its zip code. When you add an item, we collect any photos you provide, along with the category, brand, model number, serial number, purchase date, and warranty information you enter or that our AI identifies from your photos.

If you enable push notifications, we collect a device push token used solely to deliver maintenance reminders to your device.

How We Use Your Information

We use this information to identify your equipment from photos, research manufacturer-recommended maintenance schedules, generate and track a personalized to-do list, and send you reminders when maintenance is due. Photos and equipment details you provide may be sent to Anthropic's Claude AI service to perform photo identification and web-based research on your equipment's maintenance needs and warranty terms.

Third-Party Services

We share data with the following third parties strictly to provide the app's functionality:

• Anthropic (Claude AI): photo identification and maintenance research
• Expo: delivery of push notifications
• Apple / RevenueCat: processing subscription payments, if you purchase a subscription

We do not sell your personal information to third parties.

Data Retention

We retain your account data for as long as your account is active. Equipment identification results (brand, model, and researched maintenance schedules, not your photos or personal details) may be cached and shared across accounts to avoid re-researching the same product for other users.

Your Rights

You can permanently delete your account and all associated data (properties, items, photos, and maintenance history) at any time from Account settings within the app. This action is immediate and cannot be undone.

Children's Privacy

This app is not directed at children under 13, and we do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this policy or your data? Contact us at support@gethogaia.com.